Betting Rules
These Betting Rules explain the general principles that apply when using the betting and gaming services provided through 28 Mars Casino. They are intended to help players in Australia understand how bets are placed, recorded, reviewed and settled. Specific markets, games and promotions may have additional rules displayed on the relevant page. By opening an account or placing a bet, you acknowledge that you have read and understood the applicable rules, terms and conditions, and responsible gambling information.
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1. General Betting Principles
These rules apply to bets placed through the 28 Mars Casino website or any related betting interface made available to eligible players. They should be read together with the website’s general Terms and Conditions, Privacy Policy, payment information and any rules shown for a particular sport, market, game or promotion. If a specific market rule conflicts with a general rule, the specific rule will generally apply to that market, subject to the applicable terms and legal requirements.
On this page
Players are responsible for checking the details of each bet before confirming it. This includes the selected event or game, market, outcome, odds or displayed price, stake, bet type and any applicable conditions. Information shown on the website is provided for betting purposes and may change before a bet is accepted. A bet is not considered final until it has been successfully submitted and accepted by the betting system.
28 Mars Casino may apply reasonable controls to betting activity where permitted by law and the applicable account terms. These controls may include refusing or cancelling a bet before acceptance, correcting an obvious error, suspending a market, restricting access to a service, or reviewing an account or transaction. Any action will be handled in accordance with the relevant terms and applicable requirements.
- Only bets placed through the approved website or betting interface are recognised.
- Players must use their own account and must not allow another person to place bets using their login details.
- A bet may not be changed or cancelled after acceptance unless the applicable rules expressly allow it.
- Players should keep their account information secure and report suspected unauthorised access through the available support process.
- All betting activity is subject to applicable Australian laws, location requirements and account eligibility checks.
2. Account Eligibility and Bet Placement
You must meet the minimum legal age and any other eligibility requirements that apply to online gambling in your location before opening an account or placing a bet. You must provide accurate, current and complete information when registering and whenever information is requested for account verification. An account may be subject to identity, age, location, payment method or source-of-funds checks before betting activity is permitted or continued.
Accounts are intended for individual use. You must not create duplicate accounts, use another person’s account, provide false information, or allow a third party to control your account. You must also ensure that your chosen payment method is authorised for your use. Where an account or payment activity requires further review, betting access or related transactions may be delayed or suspended until the review is completed.
Checking a bet before confirmation
Before confirming a bet, review the bet slip carefully. A displayed price may change between selection and acceptance. The accepted bet record is the record used for settlement, not an earlier quotation or screenshot. If the bet slip shows an error, missing information or an unexpected change, do not confirm the bet and review the available details first.
- Select the event, game or market you wish to bet on.
- Choose the outcome or outcomes and enter the intended stake.
- Check the final bet slip, including the total stake and potential return where shown.
- Confirm the bet only after checking that the details are correct.
- Keep the confirmation or transaction reference available for your records.
A bet may be rejected if a market is suspended, the event has started, the information supplied is incomplete, the account is not eligible, or the bet cannot be accepted under the applicable rules. Technical display issues do not automatically create a valid bet. If the betting system does not confirm a transaction, check the account history before trying again to avoid placing an unintended duplicate bet.
3. Sports, Events and Market Settlement
Sports and event bets are settled using the official result or result source specified in the relevant market rules. The result may be based on the outcome at the end of the scheduled contest, the official result declared by the governing body, or another stated settlement point. Different markets can use different settlement conditions, so players should read the market description before placing a bet.
If an event is postponed, abandoned, interrupted, rescheduled or completed under unusual conditions, the outcome will be treated according to the rules for that sport and market. Some bets may remain valid, while others may be cancelled or settled in another permitted way. The status of a bet can depend on whether the event has officially started, whether the relevant market has been determined, and whether the original conditions remain applicable.
Common settlement considerations
- The named teams, players, competitors or participants must be checked before the bet is placed.
- A change of venue, format, surface, distance or scheduled conditions may affect settlement where the market rules say so.
- For match or head-to-head markets, the applicable rules may specify how a draw, tie, retirement or non-participation is treated.
- For totals, handicaps, margins and similar markets, settlement is based on the final result and the stated calculation method.
- For player or participant markets, participation and the required period of play may be relevant.
- Live or in-play markets may be subject to different acceptance and settlement conditions from pre-event markets.
Results may initially be displayed as provisional. A settlement can be changed if the official result is corrected, a material error is identified, or the relevant market rules require a different outcome. Where a bet has been settled incorrectly, the record may be amended to reflect the applicable rule and verified result. Players should not treat a provisional display as a final decision.
Odds, statistics, schedules and live information may be supplied by third parties and can contain delays or inaccuracies. These information feeds are not a guarantee of an outcome. Players remain responsible for reviewing the market terms and making their own decision before confirming a bet.
4. Casino Games and Other Betting Products
Where casino games or other betting products are available through 28 Mars Casino, each product is governed by the rules displayed with that product. These rules may explain the game objective, available bets, winning combinations, settlement method, feature conditions and any limits or restrictions. Players should read the information on the game page before participating, particularly when using a new game or betting format.
Game outcomes are determined by the game system and the rules applicable to the selected product. Outcomes are not guaranteed and cannot be influenced by previous results, the size of a stake or the length of a playing session. A previous win does not make a future win more likely, and a previous loss does not make a future win due. Players should only stake money they can afford to lose.
Game interruptions and technical issues
If a game or betting session is interrupted by a technical problem, connection failure or other system issue, the account and game records may be reviewed to determine the status of the transaction. A completed outcome may remain valid even if it is not immediately displayed. If a transaction cannot be completed or verified, it may be cancelled or handled under the product rules. Players should avoid repeatedly submitting the same action while a transaction is still processing.
Obvious errors in displayed prices, game information, account balances or settlement records may be corrected where permitted. A technical error does not create an entitlement to a result that would not have been available under the correct rules. Any review will take account of the transaction record, the applicable product rules and the circumstances of the issue.
5. Responsible Play, Reviews and Disputes
Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Set a budget before you begin, keep track of your spending and take regular breaks. Never chase losses, borrow money to gamble, or gamble when you are distressed, tired or under the influence of alcohol or other substances.
- Decide how much time and money you can safely spend before playing.
- Use available account tools or restrictions if you want greater control over your activity.
- Stop playing if gambling is affecting your finances, relationships, work, study or wellbeing.
- Do not gamble on behalf of another person or ask someone else to use an account for you.
- Seek independent support if you are concerned about your gambling behaviour.
If you believe a bet has been recorded or settled incorrectly, review the bet history and the market rules first. Any question or complaint should be raised through the support channel made available on the website, with the relevant account or transaction information where appropriate. Providing clear details can help the matter be reviewed efficiently. A review may include the bet record, time of acceptance, displayed terms, event information and any relevant technical logs.
These Betting Rules may be updated from time to time to reflect changes to services, products, technical systems or applicable requirements. The version displayed on the website at the relevant time will generally apply to the applicable activity, subject to any mandatory legal requirement. Players should check the rules regularly and before placing a new type of bet.
By using 28 Mars Casino, you confirm that you understand the risks of gambling and agree to follow the applicable account terms, product rules and responsible gambling requirements. If you do not understand a rule, do not place the bet until you have reviewed the available information or obtained clarification through the website’s support process.
